Support & service

Installed, trained, and kept running.

STRON runs 16 direct and agent service networks worldwide. Installation, operator training, spare parts and remote diagnostics, so the line stays on the floor, not in a service queue.

Install

On-site set-up & commissioning

Training

Operators + layout/optimization software

Parts

Wear parts & consumables

Diagnostics

PLC self-diagnosis + remote support

Training services

Be strict with every requirement.

Our professional technical team trains your staff — because qualified operators get the most out of the software and the machine.

Why train
  • Rapidly improve production efficiency
  • Raise your operators' technical level
  • Higher equipment availability through maintenance training
  • Personalized training to your requirements
  • Higher quality of finished products
What we cover
  • Main components and functions of the equipment
  • Start-up and manual-function operation
  • Pattern setting and simple scheduling
  • Mechanical and electrical set-up
  • Machine maintenance and data backup
After-sale service

Responsible for every machine sold.

Our experienced after-sales team is ready at any time to provide the assistance you need — maintenance, repair and software upgrades — so your line keeps producing.

MaintenanceRepairSoftware upgradesRemote diagnosticsSpare parts
An engineer replies personally
Tell us the machine and the problem. A service engineer who knows it answers you.
Sales
stron@stronglass.cn
Service
support@stronglass.cn
Telephone
+86-519-8861-2037 · +86-395-3301-666
Fax
+86-519-8861-2039